SEMINARS / SPEAKINGWe've been working with organizations for many years to help them uncover and remove roadblocks and deliver amazing patient and customer experiences. We would welcome the opportunity to speak at your next event.

Click here to download Rewarding Complaints - A Step by Step Guide to Uncovering Staff Roadblocks to Deliver World Class Patient and Customer Experiences

Hire one of our Speakers


NET PROMOTER LOYALTY PARTNERCFS is very proud to be a Net Promoter Loyalty Partner and has worked closely with Satmetrix (Co-developer of the methodology and system) in the past. We deploy Net Promoter Programs for Healthcare, Point-of-Service Data Collection and select opportunities where we feel our experience can enhance the solution.

Click here to see more about our work with Satmetrix and Olam International Limited.

Join the NPS Community


VIDEO INSIGHTSFeel free to browse our video library with insights from OSF St Francis, Vanguard Health, Olam International Limited as well as our appearance on 21st Century Health.

Click here to see our videos


RECOMMENDED READINGOne of our most highly respected mentors is Mr M K Chanrai, Chairman of the Kewalram Chanrai Group. M K has taught us many lessons over the years. One of these key lessons has been "As long as you live, always keep learning." We have a serious appetite for continuous education and self-improvement. Please have a look at some of the books we recommend to help you with your business. We would also be thrilled to discuss some of these business ideas, disciplines and operating systems with you.

Click here to see our recommended reading list


Get In Touch

[email protected]
Office Locations: Dallas Texas and Kuala Lumpur Malaysia